Branch Lane Psychotherapy offers telehealth services in New York, Florida, and California. In-person sessions are available in Jacksonville and Saint Johns, Florida, depending on clinician availability.

Yes, we offer virtual sessions throughout New York, Florida and California. Services are only available to clients physically located in states where a clinician is licensed. There is availability for in-person sessions in Jacksonville and Saint Johns, Florida.

Yes, we accept several insurance plans.

If your provider is not in-network with your insurance, you may still be able to use your benefits. We can provide a superbill, which you can submit to your insurance company for potential out-of-network reimbursement.

At Branch Lane Psychotherapy, we are committed to providing high-quality care with transparency and fairness.

If we are out of network with your insurance, the full cost of the session is due after each session. We provide documentation (a “Superbill”) that you can submit to your insurance. If your plan has out of network benefits, they may reimburse 60-80% of your fees, and many plans will reimburse at 100% after your out of network deductible is met. We can assist you in checking your eligibility for reimbursement during the consultation.

We recognize that financial barriers can make accessing care difficult. For this reason, we offer a sliding scale based on income, financial need, and individual circumstances. This approach allows us to support accessibility while maintaining sustainable, high-quality clinical care. You are encouraged to discuss your situation openly with our team. Our goal is to co-create a fee arrangement that feels respectful, equitable, and workable for you.

If you need to cancel or reschedule a session, we ask for at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice will be charged with the cancellation fee.

Your first session is guided by your needs, and you don’t have to have everything figured out before you arrive.

We provide gentle structure and support, helping you explore what matters most while creating a safe, comfortable space. Together, we’ll find a pace and approach that feels right for you.

The frequency of therapy depends on your individual needs and goals.

Many people begin with weekly sessions, while others may benefit from meeting more frequently for additional support. Over time, this may change. Together, we’ll find a rhythm that best supports your growth and healing.