Privacy Policy
Privacy Policy for
Branch Lane Psychotherapy
Branch Lane Psychotherapy (“we,” “our,” or “us”) is committed to protecting your privacy and honoring the trust you place in us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you engage with our psychotherapy services or visit our website.
Information We Collect
We may collect the following types of information:
Personal Information
We may collect personal information that you voluntarily provide, including:
Name
Contact information (phone number, email address, mailing address)
Appointment and scheduling details
Payment and billing information
Intake forms and therapy-related information relevant to treatment
Therapy-related information is collected only to support your care and is handled with the highest level of confidentiality.
Non-Personal Information
When you visit our website, we may automatically collect limited non-identifying information such as:
IP address
Browser type
Device information
Website usage data (pages visited, time spent on site)
How We Use Your Information
Your information may be used to:
Provide and personalize psychotherapy services
Schedule, confirm, and manage appointments
Process payments and handle billing
Communicate important practice-related information
Meet legal, ethical, and regulatory requirements
Improve our services and website experience
We use only the minimum information necessary to fulfill these purposes.
Sharing Your Information
Branch Lane Psychotherapy does not sell, rent, or trade your personal information.
Your information may be shared only in limited circumstances, such as:
With trusted service providers (e.g., secure billing or scheduling platforms) who are required to protect your privacy
When required by law, subpoena, or court order
To prevent serious harm to you or others
To comply with professional, ethical, or legal obligations
Confidentiality and HIPAA Compliance
All protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.
Confidentiality may be broken only when legally or ethically required, including:
Suspected abuse or neglect
Risk of serious harm to yourself or others
Court-ordered release of records
Additional details regarding confidentiality are provided during the informed consent process.
Data Security
We take reasonable and appropriate steps to protect your personal information, including:
Secure storage of physical records
Encrypted electronic systems
Limited access to confidential information
While we strive to protect your data, no electronic system can be guaranteed to be completely secure. By using our services or website, you acknowledge this inherent risk.
Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance user experience and collect basic usage data.
Cookies do not collect personal or therapy-related information
You may disable cookies through your browser settings, though some website features may not function properly
Your Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete information
Request restrictions on certain uses of your data
Request deletion of information, subject to legal and clinical record-keeping requirements
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. Branch Lane Psychotherapy is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies independently.
Retention of Information
We retain personal and clinical information only as long as necessary to:
Provide services
Meet legal, ethical, and professional obligations
Comply with record-keeping requirements
Changes to This Privacy Policy
Branch Lane Psychotherapy may update this Privacy Policy from time to time. Any changes will be posted on our website and become effective upon posting.
Contact Information
If you have questions or concerns about this Privacy Policy or your privacy rights, please contact:
Branch Lane Psychotherapy
Phone: +1 347-377-0973
Email: [email protected]
By engaging with Branch Lane Psychotherapy or using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
© Copyright 2026. Branch Lane Psychotherapy. All Rights Reserved.